Terms & Conditions

By using this website, you agree to be bound by Chaoji’s terms and conditions as stated below.

Chaoji U.A.E – ‘Chaoji products’ is the registered trademark of Chaoji U.A.E. This website is owned and managed by Chaoji U.A.E. The material on the website is owned by Chaoji U.A.E. You are welcome to view, print and download the contents of the website for personal use, but not for commercial purposes.

Your Information – Before making a purchase with Chaoji, you must register your details with us. To make a purchase, you must be eighteen years of age or over and you must ensure all details provided by you are correct. We reserve the right to decline a customer registration or suspend a customer account at any time.

Availability – All products offered are subject to availability. If any items are out of stock, we will endeavour to inform you immediately.

Process of Order – Credit/Debit cards are debited when an order is placed. All prices include VAT unless stated otherwise. All orders are placed through our online order form. We always aim to despatch goods within 48 hours of the order being made.

Payment – All payments must be made with a valid debit/credit card. The full price for ordered products must be paid and cleared prior to delivery. Orders can be paid in Dirham ( AED ) U.S.A.Dollars ( USD ) or Pounds Sterling ( GBP )and Chaoji UAE reserves the right to retake possession of products in the event of non-payment. Chaoji Europe Ltd will ensure that all your payment and other confidential information are kept private.

 

Delivery – All products will be sent to the address provided by you in your order and stated in our confirmation email. We always aim to despatch goods within 48 hours of the order being made. Chaoji UAE is not responsible for parcels delayed by third parties or due to unforeseen circumstances such as poor weather.

Cancellation – You have the right to cancel or return your order up to 30 days following the receipt of your goods. In the event of a cancellation you must inform us by emailing, writing or calling us via the contact information provided below. The goods must be returned unopened and undamaged. If the goods are not in saleable condition, we reserve the right to withhold refund payments.

Contact Us – Contact Chaoji by writing to us at: CHAOJI AED,0000 - Registion 1 Mohammed Bin Rashid, Boulevard, Down Town Dubai, Dubai UAE.

Alternatively call us on 00971 48888 8888 or email us at info@chaoji.ae